Microsoft Does Not Refute 55 Percent Xbox 360 Failure Rate

Responding to GameInformer's survey that estimated a 55.4% Xbox 360 failure rate, Microsoft issued an official statement which didn't refute the number.

"Microsoft stands behind the Xbox 360 as a superior entertainment console with one of the best warranties in the industry," reads the official statement. "We are constantly improving the design, manufacture and performance of the console through extensive testing of potential sources of any problems. Xbox 360 is pleased to maintain the title of 'most played console' and the vast majority of Xbox 360 customers have enjoyed a terrific gaming and entertainment experience since their first day, and continue to, day in and day out."

Instead of refuting the numbers, Microsoft's statement stressed that their superior warranty makes such a high failure rate irrelevant.

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Microsoft Does Not Refute 55 Percent Xbox 360 Failure Rate

So what their saying is it is alright that half of the consoles they sell fail because if it fails within 3 years you can get it repaired? what a joke.Do you get an extended 3year warrenty after it fails? I very much doubt it.Also, you buy a console to play it whenever you want, for convenience, not to play it for a few months then have to send it to MS for a couple of months per year for repair. i wouldnt call that convenientThe messed up thing is, the reason they break down is because MS dont wanna pay a little extra in production costs for things like high grade solder, high temperature flux and high quality c0mponents.Im an electronics engineer so i know how to fix things like an xbox and i know what c0mpanies do to lower production costs, i deal with it every day.I expect budget c0mpanies like "bush" and "JVC" to "cheap out" on c0mponants, not massive c0mpanies like MS who make millions from 1 product. MS need to raise their standards, not their profitsPS - the reason old equiptment is more reliable is because new stuff gets very hot and is very sensitive, for example, A blu-ray player has a processor on it that gets stupidly hot and the laser that reads the disc is extremely sensitive to dust and static (understandable when a BD laser has to detect bumps that are a matter of nano-meters apart). Nothing inside a VCR gets hot other than power transistors, which are big cos you only need a few of them, therefore, dont burn out as easily

Microsoft Does Not Refute 55 Percent Xbox 360 Failure Rate

The real question is, if its failing this much how is Microsoft making any money?They must be saleing an awfull lots of games if they are effectively paying twice for 1/2 of all consoles."its such a shame to think my old megadrive(genesis)still works and i plug it in every now and then to play a classic."Thats more the superiority of solid-state tech for durability.Less moving parts = lasts a lot longer.

Microsoft Does Not Refute 55 Percent Xbox 360 Failure Rate

As said below,the extra fans will just slow the process of the solder going dry, which will probably make things worse cos your console will probably die after your warrenty is up.Best thing to do is take it to a repair agent that has an IR solder rework station (doesnt have to be MS approved or anything) and ask them to remove the CPU and GPU and resolder them back on with high quality lead-free solder and high temperature flux. It should cost about £10 for the flux and solder and whatever the guy repairing it charges for labour.I payed £15 for flux and solder from RS c0mponents and took my xbox to work and resoldered it on an IR station. its been workin fine for the past year. I also "chipped" it and put a 500gb hard drive in place of the 20gb 1 using a dos based program so i guess i got my moneys worth outta the £50 i payed for the xbox :D

Microsoft Does Not Refute 55 Percent Xbox 360 Failure Rate

The RROD has actually been really beneficial for me. My 360 came with a 12 month warenty, and about 11 and a half months into it, it crashed --> got a new one in the mail for free with a new 12 month warenty, and 11 and a half months later, it crashed --> this process just keeps repeating it self. My current 360 is still brand new and has about 6 months left on its warenty. What kind of system basically has a self-renewing lifetime warenty?

Microsoft Does Not Refute 55 Percent Xbox 360 Failure Rate

They at least know that there is a problem and have you covered for the most part. Someone I know actually fixed his RROD by rubbing his 360 in a towel lol. With consoles having such powerful processors and GPU i'm not surprised that there is a prevelent failure rate. Seems all systems but the Wii had something. I even heard of a PS3 melting. Yes physically melting. So what? You get a RROD, you take it in and they fix it. Fanboyism aside, the system they have for the failure rate really works.

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